MCWBD FAQ — Frequently Asked Questions & Answers

To join mcwbd's referral program, log in to your account and go to your profile settings. There you'll find a "Referral" or "Invite Friends" section containing your personal referral code or link.

Share that code or link with your friend. When they register through the link or enter the code during sign-up, they'll be added as your referral.

Bonus Eligibility Requirements:

• The referred friend must complete their registration.
• They must complete KYC verification.
• You'll need to make an initial deposit of a specified amount (usually a minimum of ৳500).
• Once the conditions are met, the bonus will be credited to your account automatically.

There's no cap on how many friends you can refer — the more you invite, the more bonuses you earn. However, creating multiple accounts from the same device or mobile number to claim referral bonuses is strictly prohibited. If detected, both accounts may be permanently closed.

Minimum bet amounts on mcwbd vary by category:

• Sports Betting (Pre-Match): Minimum ৳20 per bet.
• Live In-Play Betting: Minimum ৳ 50 — slightly higher due to rapidly changing odds.
• Live Casino (Baccarat/Roulette): Minimum ৳ 50, varies by table.
• Slot Games: Most slots let you spin from as little as ৳10.
• Virtual Sports: Minimum ৳ 20.

The maximum limit depends on your account tier and KYC status. New accounts can generally place bets of up to ৳50,000 per wager. VIP and verified accounts may have higher limits.

If you're new, start with a smaller amount — once you get a feel for the platform, you can always increase it. This is part of responsible betting.

Yes, mcwbd has an Android app (APK). It's not available directly on the Google Play Store — you'll need to download it from mcwbd's official website.

Installation Steps:

• Step 1: Go to your phone's Settings > Security or Privacy and enable "Unknown sources" or "Install unknown apps".
• Step 2: Open mcwbd.xyz in your phone's browser and tap the "Download App" button.
• Step 3: Once the APK download is complete, tap the notification or open the file through your file manager.
• Step 4: Tap "Install" and the app will be ready in seconds.
• Step 5: Log in using the same username and password.

There is no separate app for iOS (iPhone) users — however, opening mcwbd.xyz in Safari or Chrome and selecting "Add to Home Screen" gives you an app-like experience.

If you run into any installation issues, email support@mcwbd.xyz with a screenshot.

To update your profile on mcwbd, log in and click the profile icon in the top-right corner. Navigate to "Account Settings" or "Edit Profile".

What Information Can Be Changed:

• Add/Change Mobile Number: Adding a new number will require OTP verification. You may also need to verify your old number before the change is applied.
• Change Email: A confirmation link will be sent to your new email address — clicking it will apply the change.
• Address & Contact Information: Can be edited directly.
• Change Password: Verify your identity with your current password, then set a new one.

Certain details — such as your name and date of birth — cannot be changed after KYC verification, as they must match your official documents. If a correction is genuinely needed due to an error, contact support with the relevant documents and submit a request.

Yes, mcwbd offers several responsible betting tools that you can configure yourself. Log in, go to your profile, and open the "Responsible Gaming" section to access them.

Available tools:

• Deposit Limit: Set a daily, weekly, or monthly cap on deposits. Lowering the limit takes effect immediately — increasing it requires a 24-hour waiting period (a deliberate safeguard).
• Loss Limit: Set a maximum amount you're willing to lose within a given period. Once the limit is reached, betting stops automatically.
• Session Time Limit: Set a limit on how long you spend on the platform in a single session.
• Cooling-Off Period: Take a 24, 48, or 72-hour break — logging in and placing bets will be disabled during this period.
• Self-Exclusion: Lock your account completely for anywhere from 1 week up to 5 years.

To learn more about these tools, Responsible Gaming Visit the page.

Changing the language on mcwbd is straightforward. Look for a language selector icon — usually in the top-right corner or the footer — displaying a globe icon or text like "BN/EN". Click it and a list of available languages will appear.

When you're logged in, your preferred language is saved to your profile — so it stays the same every time you log back in.

If you're not logged in, clearing your browser cookies may reset the language to default. In that case, simply select your preferred language again.

mcwbd currently offers a fully localized interface in both Bangla and English. Support chat is also available in Bangla. More languages may be added in the future.

To change the language in the mobile app, go to the app's Settings menu and select the "Language" option.